1. Introduction
This Privacy Policy aims to inform users of the website [www.idrabel.be] (hereinafter referred to as the “Site”) about how their personal data is collected, used, and protected by IDRABEL SPRL, in compliance with the General Data Protection Regulation (GDPR – EU 2016/679).
2. Data controller identity
The data controller is:
IDRABEL SPRL
Avenue Vésale 8b
1300 Wavre, Belgique
Company number: BE0456.863.070
Email : info@idrabel.be
3. Data collected
LWhen you use the contact form on the Site, the following data may be collected:
- Last name
- First name
- Email address
- Company name
- Message
This data is collected solely for the purpose of processing your contact request. It is not sold or shared with third parties for commercial purposes.
4. Legal basis for processing
The processing of your data is based on:
- IDRABEL’s legitimate interest in responding to your contact requests.
- Your explicit consent regarding the use of analytical cookies.
5. Analytics tools & cookies
The Site uses Matomo, a privacy-friendly web analytics tool, to measure traffic and improve quality of service. Matomo is implemented with a consent management system, allowing you to accept or refuse cookies at any time.
6. Hosting and subcontracting
The Site is hosted by OVH (France), ensuring that all data is stored within the European Union.
The technical provider responsible for the creation and maintenance of the Site is Webecode, a digital agency ensuring the technical reliability of the website environment.
7. Data retention period
Your personal data is retained only for the time necessary to process your request and is deleted no later than 12 months after the last exchange.
8. Your rights
In accordance with applicable legislation, you have the following rights:
- The right to access, rectify or delete your data
- The right to restrict or object to processing
- The right to withdraw your consent at any time
To exercise your rights, please contact: info@idrabel.be